Terms of Service

Welcome to Paul Brooks. By using our website, you agree to the following terms and conditions.

General

Paul Brooks (“we”, “our”, or “us”) provides access to this website and sells products subject to the terms outlined below. By browsing or making a purchase from www.paulbrooks.pk, you agree to these Terms of Service.

These terms may be updated from time to time, so please review them regularly. Continued use of the website signifies your acceptance of any changes.

Eligibility

To make a purchase, you must be:

• At least 18 years old, or using the website under the supervision of a parent or guardian
• Providing accurate and complete information

We reserve the right to refuse service, cancel orders, or terminate accounts at our discretion.

Product Information

All products listed on our website are:

• Made with herbal or homeopathic ingredients, as stated
• Intended for general wellness and not as a substitute for professional medical treatment

We do our best to provide accurate descriptions, images, and information. However, we do not guarantee that product details, availability, or pricing are always error-free.

Orders & Payments

• Orders are confirmed once payment (Cash on Delivery) is accepted at the time of delivery
• We reserve the right to cancel or refuse any order
• You must provide correct shipping and contact details to avoid delays or delivery issues

Shipping & Delivery

• We offer delivery across Pakistan
• Orders are processed within 1–2 business days
• Standard delivery time is 3–5 business days
• Please refer to our Shipping Policy for more details

Returns & Refunds

• Returns are only accepted for damaged, incorrect, or defective items reported within 48 hours
• Items must be unused and in original packaging
• Refunds are processed within 5–7 business days after approval
• See our Return & Refund Policy for complete terms

Intellectual Property

All content on this website — including text, graphics, logos, product images, and branding — is the property of Paul Brooks and is protected by applicable copyright and trademark laws. No part of the site may be copied, distributed, or used without our written permission.

Privacy

We value your privacy and take data protection seriously. For details on how we collect, store, and use your information, please read our Privacy Policy.

Limitation of Liability

Paul Brooks is not responsible for:
• Any direct or indirect damages arising from use of this website or products
• Misuse of products or ignoring product instructions
• Delays due to third-party courier services or force majeure events

Governing Law

These Terms of Service are governed by and interpreted according to the laws of Pakistan. Any disputes will be subject to the exclusive jurisdiction of the courts in Pakistan.1

Contact Us

If you have any questions or concerns about these Terms, please contact us at: support@paulbrooks.com.pk
+92 3152007820